8help.osu.eduLocations | Office of the CIO

Ohio State nav bar Skip to main content The Ohio State University Help BuckeyeLink Map Find People Webmail Search Ohio State Office of the Chief Information Officer News Help & Support Self Service IT Resources for Students IT Resources for Faculty IT Resources for Staff Technology Community Resources Services Projects Strategy and Current Projects Project Management Enterprise Project Skype for Business Security Policies & Standards IT Security Standards Software Available Software Software Request Instructions Software Management Guidelines Microsoft Campus Agreement Adobe Agreement About About OCIO Leadership Meetings Memberships and Affiliations Poll Data Strategy and Current Projects Vision, Mission and Values Work@OCIO Locations -- Phone and Online Support Hours The IT Service Desk offers 24-hour support , seven days a week , visit our self service page , email us at ServiceDesk@osu.edu , or call 614-688-4357 (HELP). In-Person Support Hours The BuckeyeBar offers face-to-face technology consultation and service to Ohio State students, faculty and staff. Common areas of assistance include: Connecting laptops and mobile devices to use email and wireless Site-Licensed Software Identity Maintenance Speeding up a sluggish laptop Clearing up a virus problem Locating other Ohio State IT resources Secure a place in line and check the hours of operation with BuckeyeBar Check-in . Locations BuckeyeBar at Thompson Library 1858 Neil Ave Mall - 60A Fall and Spring Semester Hours ( summer and holiday hours may differ ) Monday - Friday: 9 a.m. - 6 p.m. BuckeyeBar at Tech Hub 2059 Millikin Road - Tuttle Garage Fall and Spring Semester Hours ( summer and holiday hours may differ ) Monday - Thursday: 9 a.m. - 6 p.m. Friday 9 a.m. - 5 p.m. Saturday 11 a.m. - 5 p.m. Classroom Help Line The Classroom Help Line provides rapid response for instructors with technological needs in classrooms or labs. Instructors may also schedule staff for on-site technology assistance or instruction. Phone: 614-247-HELP Request Onsite Assistance Accessibility Help Line The Accessibility Help Line is dedicated to assisting faculty, staff, students and sponsored guests who encounter accessibility issues with any of the systems or applications maintained by the Office of the CIO. Phone : 614-292-5000 Walk-In IT Service Desk The Walk-In IT Service Desk, located in 025 Central Classroom , can assist all Ohio State faculty, staff, and students with the following services: Classroom Services Support Equipment Loan Reservation, Checkout, and Returns   Hours of Operation Monday - Thursday: 7 a.m. - 10 p.m. Friday:  7 a.m. - 5 p.m. -- -- Quick Navigation Search Self Service IT Resources for Students IT Resources for Faculty IT Resources for Staff Technology Community Resources Office of the Chief Information Officer Contact: IT Service Desk | Locations | Phone: 614-688-4357 | Text Telephone for the Deaf: 614-688-8743 Accessibility Statement If you have a disability and experience difficulty accessing this content, please call the Accessibility Helpline at 614-292-5000 ....